Can you name one factor that decides whether a user will stay or leave a mobile app?
> Products – partially correct!
> Lucrative deals – again, partially correct!
> Customer service – also partially correct!
But one factor that overshadows these exclusive deals and high-quality products/services in terms of holding users on a mobile app is SECURITY. Can you even imagine using an app where you have security issues? The answer will probably be NO, right? Right now, users often download and install an app to order something, pay bills, book tickets, etc. conveniently. However, a minor security issue can also prompt the user to uninstall it. Security issues can essentially ruin an app’s credibility as a reliable option for users. Security on an app is tricky; unless you have clarity, it may go wrong. You’re about to learn a lot about mobile app security in this blog.
It refers to protecting a mobile app from all types of threats. At present, there are a handful of security issues in the digital world that can make mobile apps less trustworthy. Be it an android or iOS app, these are inevitable, but while developing the app, one can cleverly deal with these and avoid these.
How Does It Work?
Mobile app security aims at preventing external threats to trespass into the mobile app. Broadly, it builds a wall between the threats and whatever is stored inside the app to protect users’ data.
Components Of Tight Security On Mobile App
The critical components of mobile app security include:
Importance Of Mobile App Security
Now, moving on to the importance of mobile app security. There is no second thought that security brings certain benefits to a mobile app. Some prime benefits are mentioned below:
An app with weak security fails to be trustworthy to its users. In short, users do not take a second to uninstall the app when they find a minimal security issue. Research shows that nearly 19% of customers stop using any online solution forever on finding security issues. So, tight security is essential to get that trustworthiness to the mobile app.
Several researches have shown that security risks first impact the mobile app load speed and that slow load speed alone reduces conversions by 7%. Additionally, security risks make users prone to transact less on any app. On the other hand, fixing the security issues on mobile apps right at the beginning can get almost 40% higher conversions compared to other apps.
Adding a trust factor to a mobile application slowly but surely leads to user retention as well if the product is helpful to the users. In the near future, they may recommend others to use the app, which can increase conversion, revenue, loyalty, and much more. And all these will be the result of tight security on the app.
And some direct impacts of weak security in the mobile app include:
Drop in customers
Drop in transactions
So, a mobile app with security glitches will surely face its consequences. This is why knowing the loopholes, common security issues, and best practices to avoid the problems is very important.
Time to find out the loopholes that make mobile app security flawed. There are quite a few factors for the same:
1. Wrong Platform Selection
Wrong platform can be a major glitch when it comes to mobile app security. If you have not selected a secure platform, the entire app-making process will go wrong.
Start-ups often opt for the less-known app-making platforms since they offer functionalities at a pretty low cost. But, it sometimes compromises security. As a result, the app fails to build trust among users.
2. Poor Coding And Code Tampering
Coding, too, can be a factor behind low security on a mobile app. Developers of premium mobile apps prefer strong and unique codes. It makes the mobile app ultra-secure from all possible threats. Along with these, the failure to detect the changes in codes, APIs, and resources from any malware can modify the mobile app’s behavior. It will also increase the risk factor in the mobile app.
3. Insecure Data Storage
Data storage is another major loophole in mobile apps. Sometimes, apps fail to encrypt sensitive data, which causes data loss and data stealing.
4. Insecure Communication
Public networks used in mobile apps used in data transmission can increase the risk of security attacks in a mobile app. It is a prime security threat to mobile apps.
5. Authentication Issues
A mobile app can have some vulnerabilities with the identity management system. It allows malicious software to gamble with the authentication of mobile apps.
6. Ignoring The Updates
App makers often ignore updates on the mobile app. As a result, the mobile app becomes less capable of handling latest security threats. It makes the mobile app’s security flawed.
Along with these 6 common causes, some other reasons behind weak security in mobile apps are:
Bad Security On Apps Cost Brands Millions
Several pieces of research were made, and it was found that the most popular apps had security risks once, but their tech team had mitigated it in the right direction.
Here are a few to name for the same:
All these apps lost millions of dollars in just a few minutes due to security issues. Popular mobile apps often have the potential for security threats. Now, let’s check common problems on a mobile app:
Common Security Issues With Mobile Apps
In different mobile apps, different security issues may occur – here are the common ones
1. Information Leak
Due to weak security on mobile apps, the biggest issue that occurs in mobile apps is the information leak. On a mobile app, massive user data is stored, which may get leaked due to IP theft.
2. Insufficient Transport Layer Protection
Security issues break the transport layer protection on the mobile app by harming all the transmissions. It also leads to account theft, phishing, site exposure, etc.
3. Poor Input Validation
Another common issue due to bad security on mobile apps is bad input validation. When attacked by malware, apps cannot read the inputs correctly. As a result, it cannot return accurate results to the users.
Malware actually corrupts the entire encryption process. As a result, the app cannot read the user’s command. Hence it cannot return exact results.
4. Weak Server Side Control
Mobile apps with client-server architecture are prone to face this issue. Here, end-users interact with the client servers. On the developers’ side, the server component interacts through API. Any security threat weakens the server-side control as well.
As a result, a mobile app is exposed to
Different security mechanisms
5. Reverse Engineering
Reverse engineering is the process of decrypting the entire application and rebuilding it with different source codes. It is also known as code obfuscation. When this problem occurs, any human or automated tools fail to understand the work process of the app.
It is another common security issue in Android and iOS apps. Rooting is the problem where a phone is restricted from running an app. Jailbreaking is the users’ access to the OS root to manage the functions.
Some other issues include:
Malicious code injection
No penetration testing
Now, let’s not talk only about the problems. Let’s dive into the solutions too.
Best Practices For A Tight Security On Mobile Apps
Security issues are inevitable, but these can also be prevented. So, have a look at the best practices to avoid the security risks on your mobile app:
1. Prior Risk Analysis
Risk analysis can save an app from upcoming security glitches. A good risk architecture and contingency plan are essential in order to prevent security risks on the app.
For this, while making the app, the makers need to list the possible security issues that may occur while using the app. Based on this, alternative solutions can be integrated into the app to make it ultra-secure.
Unless a risk analysis is done prior, the app makers will have to spend a considerable amount of time to understand the type of security issue that occurred. Then they can start looking for a solution. By this time, some consumers may step back.
2. HTTPs Communication
The need for secure communication in the app is now essential, so HTTPS has already replaced HTTP communication. Yet, not all mobile apps have adopted HTTPS till now, and they are prone to face security issues anytime soon. The TLS used to encrypt the ordinary HTTP requests in HTTPS is much more secure, so include it in your app-making.
3. Mitigate App And OS Vulnerabilities
We all know that the process of making an android app and iOS app are different. Also, there are different app-making restrictions in different operating systems. In case these restrictions are not properly followed, the app may not instantly stop working, but gradually, there will be some security risks. This is why we recommend the app makers to follow the specific rules of the OS to make the app healthy and secure.
4. Permission System
Include a permission system to make your mobile app secure to the users. Your users must not feel that your app is saving their personal information without asking them. So, ask them beforehand, and if they deny the permission, you can display what happens next time. Do the same in case they allow permission.
5. Stronger Data Security
File-Level & Database Encryption, Multi-factor authentication, Source-code, and cache encryption are some methods to strengthen data security in mobile apps. Code encryption will keep all the data saved inside the app, and the users will never have to worry about data loss.
Along with this, multi-factor authentication can also strengthen the data security on the mobile app – so pay attention to it. All these will keep your backend highly secured and lessen the possibility of code tampering. Additionally, you can take help of IPC mechanisms and prevent any type of data breach.
6. No Password And Sensitive Data Saving
At present, the policy of not saving any sensitive information about the users is very much in trend. But, sometimes saving this information lessens users from reentering the details every time they log in. That’s why asking for credentials before displaying any delicate information can also be a good practice in mobile app security.
7. Enforced Logout
The apps that never log out the users are sometimes much more exposed to security issues than those with an enforced logout system.
Indeed, some users may get disgusted by logging in every time they open the app, but ultimately, it will benefit them. An auto login system or social login system can reduce the hassle of typing the ID and password every time.
8. Trusted Third Party Integrations
Integrations are the must-haves in mobile apps. But to avoid security issues, ensure the third-party plugins or integrations you pick are from trusted sources. As a result, users face numerous security issues when they start accessing these integrations. So, verify the integrations before adding them to your mobile app. For this, check the reviews, and reach its users if possible before adding that plugin to your mobile app.
9. Thorough QA Test
Once your app is developed, invest sufficient time in its QA testing. The testers test the app in different scenarios and check if there is any gap. Before delivering the app to the merchants, the testers make sure that its users do not have any complaints – be it regarding security or load speed, or handling high-traffic situations.
Merchants often do not pay attention to QA testing – once the apps are developed, they directly go for publishing it on app stores. As a result, the end-users come across different problems, including security issues while using the mobile app. For this reason, we highly recommend thorough QA testing before launching the app.
Also, it is a good practice to have a security team that can pen-test your app anytime and reveal if there are any vulnerabilities or bugs without wasting any time. Such proactive monitoring will make your mobile app secure. This team will also be responsible for code audits and further authorization and authentication.
Last but not the least, the use of the latest cryptographic algorithms can strengthen the security of the app. At present, encryption models like AES, MD5, and SHA1 are very much in trend for security purposes. Also, performing manual penetration and threat modeling can offer your high-end app security.
Concrete API strategy
Implement a VPN
Optimize data caching
Get an app with power-packed security with MageNative mobile app builder today!
A foolproof security on the mobile app can often be dicey because the hackers are way too smart. As a result, IP thefts are prevalent.
But, it does not mean you cannot protect your mobile app from external security threats. You need to be brighter than the hackers and block all the paths from where they can access your data. So, take faster action, monitor everything proactively, and be with the latest trends to secure your mobile app.
MageNative is a leading app-building platform that facilitates app creation for business owners regardless of their knowledge of the technical nuances involved. At MageNative, we convert ideas into scalable mobile apps instantly and conveniently.